FAQ
KweneAura comes from two words:
Kwene — meaning trust in God
Aura — the light and presence we carry
Together, it reflects our belief that when faith leads, your glow becomes undeniable.
Yes. Our formulas are gentle, clean, and effective for all skin types, including sensitive skin.
We use high-quality natural ingredients, botanicals, and effective actives. We avoid harsh chemicals and unnecessary additives.
Yes. Many of our products are handcrafted in small batches to maintain freshness, purity, and quality control.
Most customers notice:
- Hydration & glow: 7–14 days
- Brightening: 3–4 weeks
- Dark spots & texture: 4–8 weeks
Yes. We ship within the United States, and international shipping is available or coming soon depending on your location.
Orders are processed within 3 business days.
Delivery takes 3–7 business days.
All sales are final. If damaged or incorrect, contact us within 48 hours.
Most products are safe and gentle, but please consult your healthcare provider.
You can reach us at:
support@kweneaura.com
kweneaurabrand@gmail.com
Yes. GlowEven Body Milk, Radiant C Serum, Radiant C Oil, Snail Serum, and Exfoliating Scrub target brightening and even skin tone.
Yes. Products layer well. Alternate strong actives to avoid irritation.
12–24 months. Best within 6–12 months after opening.
Light natural scents. No heavy synthetic fragrances.
Debit/credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, Afterpay.
Orders cannot be canceled once payment goes through.
Yes, tracking is provided after shipping.
Email kweneaurabrand@gmail.com or support@kweneaurabeauty.com
Cool, dry place away from sunlight.
Stop use immediately. Patch test recommended.
No parabens, sulfates, phthalates, mineral oil, harsh chemicals, or heavy synthetic fragrances.
We do not test on animals.
